Title: Technical Service Center (TSC) Technician IV Location: United States-Oklahoma-Tulsa-OK:Tulsa:100 S. Cincinnati Avenue Job Number: 16310Essential Duties * Monitors network and customer facing resources for impairment and out of service conditions. * Efficiently and accurately manages complex customer initiated trouble tickets to resolution. * Provides well structured, accurate and consistent customer communication during established intervals using phone, email, and ticketing notes. * Wor
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