JOB DESCRIPTION Responsible for providing desktop software hardware networking telephone systems mobile devices and general IT support to Petra employees and IT systems resulting in efficient operations of the company DUTIES Serve as primary respondent for requestsissues related to user support sent to the IT Service Desk Resolve networking internet telephone mobile or application issues Assist in and perform software troubleshooting in regards to Windows XP 7 and 8 Mac Word Outlook Excel FTP In
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